Life is full of surprises. It is the same at work. To evolve, you need to be able to deal with the unexpected and turn a dramatic situation into an interesting opportunity. With their training, our specialists will help you manage your next crisis.
On this page you will find :
- full details of our tailor-made courses on CRISIS MANAGEMENT
- the list of the trainer (s) specialising in this topic
- as well as examples of existing courses to give you an idea of what can be done at home!
Available in French and English depending on the trainer
Who is this tailor-made crisis management training for?
For all those in positions of authority who have or will have to manage a potential crisis. Business leaders, communications managers, customer service and complaint management managers, social network and web community managers, sales staff, etc.
Can this crisis management training be adapted to my organisation?
Yes, it is! This is the main goal of our tailor-made training courses. Below, you will find a list of existing courses that have been developed by our trainers on the subject.
The idea is to present you with an overview of what is feasible on this topic, so that you can determine your needs. In doing so, the chosen trainer will be able to prepare a tailor-made training course that perfectly meets your expectations.
Examples of existing crisis management training
- Communication and crisis management: current issues - By Bruno Guglielminetti
- Risk communication and crisis management: what to say, to whom, why, how? - By Bernard Motulsky
- Talking to the media or how to ace the interview - By Bernard Motulsky
- APPLIED CRISIS MANAGEMENT - By David Heurtel
Which trainers offer training in crisis management?
Bruno Guglielminetti is a specialist in all things digital. Social networks, podcasts, artificial intelligence, web communities and e-commerce hold no secrets for him. He has been studying them for over thirty years. He is regularly seen and heard on TV and radio. Previously, he was a producer at the SRC and a communications expert at National.
Bernard has over thirty years of experience in communications and public relations. He has held several positions, in particular with the Cossette Group, the Quebec government, the Montreal Stock Exchange and the Université de Montréal, where he was Director General of Communications until 2006. Whether it's announcing an event, managing a crisis, responding to a journalist, getting the word out to employees, successfully running a fundraising campaign or achieving any other communications-related objective, the important thing is to deploy the right game plan. Don't leave room for improvisation: get the message you want out and get the results you want.
Prior to joining Fasken as counsel in the Environment, Energy and Climate Change Group, David served as Minister of Sustainable Development, Environment and Climate Change from 2014 to 2017, Minister of Immigration, Diversity and Inclusion from 2017 to 2018 in the Government of Quebec and President and CEO of the Montreal Olympic Park. Strategic communication is his strength and he will teach you how to communicate with your employees, your public, Governments and your investors, even in times of crisis.
ELIGIBILITY FOR LAW 90
Yes, we are accredited and our training courses are eligible under Bill 90, which promotes the development and recognition of workforce skills, commonly known as the Skills Act.
The choice is yours! All our tailor-made training courses can be presented in the classroom or online, live!
DURATION OF TRAINING
From 2 hours to 2 days, our trainer will adapt to your needs.
The cost of customised training varies according to several criteria, including the course chosen and the trainer who presents it, the duration, whether it is presented online or in a classroom, the location, the number of participants, etc. The easiest way is to contact us for a quote.