François William Croteau, a bold visionary, was borough mayor from 2009 to 2021 and responsible for information technology, the smart city, innovation and higher education at the City of Montreal. He has made a lasting difference to Rosemont-La Petite-Patrie and the city by focusing on innovation, mobilizing employees and citizens, using new modes of governance and promoting greater use of digital data. For him, thinking differently about how organizations are run is the only way to adapt.
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